I have Items I want to donate, When and where can I donate them?

Thank you for your consideration in donating to us. We accept new and used goods from the community to support our mission at We Are Family. You can make a contactless donation in our purple donation bin located to the side of the building. You may also drop donations off during our normal hours of operation Wednesday-Saturday 11am-7pm. For fragile items items, please bring them inside or place them on the right side of the bin. For a list of items we accept, click here!

What sizes do are available in this store?

We carry every size from XS-XXXXL. Visit us to see what we have in stock! If you have any questions about a certain item, feel free to give us a call!

Where is Closet Case Located?

We are on Reynolds Avenue in North Charleston, South Carolina at the corner of Reybolds and North Carolina Avenue. Our Address is 1801 Reynolds Ave Unit B, North Charleston SC 29405. Just a few minsutes away from Park Circle and East Montague Avenue.

Is there street parking?

Yes! You can park in front, across, or beside the store in the parking lot available.

Can I return something?

As per our store policy, all sales are final. All items are sold as it. No refunds, no exchanges, or cash back given. We highly recommend trying on any garments before purchasing and trying any elections before purchasing.

I can’t drive, can someone come pick up a donation?

We are excited to partner with ReSupply, a veteran owned company on a mission to save household goods and textiles from the landfills, to offer donation pickups from your home! To schedule you donation pick up, click here.

Is there a CARTA bus stop by Closet Case Thrift?

YES! We have a stop in front of the store. It is #11 bus line, a quick easy trip from downtown, Dorchester Road, the Tanger area and the Airport. Here is the trip from downtown on Google Transit.

Do you carry children’s wear?

It depends on what we currently have in stock and if people donate childrens wear.

Is there men’s stuff in this store?

Our store is gender inclusive. This means we do not have traditional "mens" or "womens" sections . Items are sorted by their style. For example, t-shirts are in a certain section, but they are seperated by their style. One side will be "masculine" and on the other side will be "feminine" styles. This allows us to carry something for everyone! If you have any questions or need help finding something, just ask one of our staff membersfor help!

Do you all offer a layaway program?

No. Items must be paid for before carrying them home. We also do not hold items overnight.

I heard y'all have sex items. Is that true?

In our bathroom/fitting room we carry FREE safe sex items provided by our friends at Palmetto Community Care for anyone to take. We sometimes carry STPs and packers are prosthetics for trans and gender diverse people.

What can I except when comming to this thrift store?

Positive vibes, friendly similes, and a good time!

Is this place kid/Pet friendly?

Yes! Closet Case Thrift Store and the office of We Are Family is designed to be kid friendly! There is only one entrance and one exit with a bell chime to alert us when the door is open. While you are shopping, your little one can also draw, play video games, or even make something cool with some playdoh that is available in the back area. Just see a staff member for help! Pets and services animals are also welcomed! We just ask that you keep a close eye on them and let us pet them :)

Do you accept consignments?

No. We are a thrift store, therefore all items in our store are donated to us from community members.

Should I wash my stuff after I buy it?

It is the donors’ responsibility to clean items before donating. However, we usually sort through the merchandise before displaying it and recycle anything that’s stained, has a bad odor, has pet hair on it, or damaged. We highly encourage people to wash any clothing items before wearing them.

Do you all carry Chest Binders?

Yes! Chest binders are donated to us, therefore we might not carry the exact style, color, or size you want. If this is your first chest binder, let us know and we can measure you up for one that will be the perfect size for you!

Is this a "gay/queer" only store?

NO!!!! Our closet is open to ANYONE who wants to thrift with us! While our mission directly impacts LGBTQI+ youth, this safespace is open for anyone to visit and shop in!